Privacy Policy

1. Introduction

VetDex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital health passport service for animals.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (email address, password)
• Animal profiles (names, species, breeds, dates of birth)
• Health records (vaccinations, medications, vet visits, documents)
• Optional profile information (photos, notes)

We automatically collect certain information when you use VetDex:

• Device information (browser type, operating system)
• Usage data (features used, pages visited)
• Log data (IP address, access times)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve VetDex
• Send you reminders about upcoming vaccinations or appointments
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity

4. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent or at your direction (e.g., when you share records with a veterinarian)
• With service providers who assist in operating VetDex
• To comply with legal obligations
• To protect the rights, privacy, safety, or property of VetDex, you, or others

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit and at rest.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us.

7. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request portability of your personal data
• Withdraw consent at any time

8. Children's Privacy

VetDex is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our website.