Terms of Service
Last updated: November 2025
1. Acceptance of Terms
By accessing or using VetDex, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use VetDex.
2. Description of Service
VetDex is a digital health record management platform for animals. We provide tools to store, organize, and share your animals' health information, including vaccination records, medical history, and veterinary documents.
3. Account Registration
To use VetDex, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate. You are responsible for safeguarding your password and for all activities that occur under your account.
4. Acceptable Use
You agree not to:
- Use VetDex for any unlawful purpose
- Upload false, misleading, or fraudulent information
- Interfere with or disrupt the service or servers
- Attempt to gain unauthorized access to any part of VetDex
- Use VetDex to transmit malware or other malicious code
- Violate any applicable laws or regulations
5. User Content
You retain ownership of any content you upload to VetDex (photos, documents, records). By uploading content, you grant us a limited license to store, process, and display your content solely for the purpose of providing the service to you.
6. Medical Disclaimer
VetDex is a record-keeping tool and does not provide veterinary advice, diagnosis, or treatment. Always consult a qualified veterinarian for medical decisions regarding your animals. We are not responsible for any decisions made based on information stored in VetDex.
7. Service Availability
We strive to maintain VetDex availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the service at any time. During our beta phase, features may change without notice.
8. Pricing and Payments
VetDex is currently free during our beta phase. When premium features are introduced, we will provide clear pricing information. The core functionality will always have a free tier for individual pet owners.
9. Limitation of Liability
To the maximum extent permitted by law, VetDex and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or related to your use of VetDex.
10. Termination
We may terminate or suspend your account at any time for violation of these Terms. You may delete your account at any time. Upon termination, your right to use VetDex will immediately cease.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law provisions.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page. Continued use of VetDex after changes constitutes acceptance of the new Terms.
13. Contact
For questions about these Terms, contact us through our website.
